Service Voorwaarden

(enkel beschikbaar in Engels)

Please read our latest Taskstreamer terms (“Terms”) carefully and contact us if you have any questions.

Taskstreamer Website and Services

Access to, and use of Taskstreamer products, Taskstreamer services (“Services”), and the Taskstreamer website at https://www.taskstreamer.com/, https://app.taskstreamer.com / or https://.taskstreamer.com/  (“Website”), including any of its content, is conditional on your agreement to these Terms.

Acceptance of Terms of Service

The following terms and conditions, together with any documents they expressly incorporate by reference (including, without limitation, our Privacy Policy (collectively, these “Terms of Service”) govern your use of the Website, the Services and any other content made available on the Website or through the Services, each of which are provided to you subject to your compliance with these Terms of Service and any other rules, policies and procedures that may be published and updated by Taskstreamer on the Website or otherwise made available to you. By using and/or accessing the Website or the Services, you agree to be bound by the terms and conditions of these Terms of Service, which constitute a binding legal agreement between you and Taskstreamer.

Please read these terms of service carefully and regularly (for updates) before you use the Website or Services. If you do not agree to these Terms of Service you must not use, access or buy (from) the Website of Services.

Changes to the Terms of Service

We may revise and update these Terms of Service in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website and the Services thereafter. Your continued use of the Website or the Services following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to check the Terms of Service regularly so you are aware of any changes, as they are binding on you.

Accessing the Website, Services and Account Security

We reserve the right to withdraw or amend the Website and any Service or material we provide on the Website. We will not be liable if for any reason all or any part of the Website or the Services are unavailable at any time or for any period. We may restrict access to some parts of the Website or the Services, or the entire Website or Services, to users, including registered users or paying customers.

In order to use the Services, you will need to register and create an account. By creating an account, you represent that (a) the information you provide is truthful and accurate; (b) you are of legal age to agree to these Terms of Service; and (c) your use of the Services and the Website does not violate any applicable law or regulation or these Terms of Service. You are responsible for maintaining the security of your account, and are fully responsible for all activities that occur under the account and any other actions taken in connection with your use of the Services or the Website.

Your Taskstreamer Account

If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the account. You agree to provide and maintain accurate, current and complete information, including your contact information for notices and other communications from us and your payment information. You may not use false or misleading information in connection to your account, or trade on the name or reputation of others, and Taskstreamer may change or remove any information that it considers inappropriate or unlawful, or otherwise likely to expose Taskstreamer to claims of third parties. You agree that we may take steps to verify the accuracy of information you have provided to us.

You are responsible for taking reasonable steps to maintain the confidentiality of your username and password. You must immediately notify Taskstreamer of any unauthorized uses of your information, your account or any other security breaches. Taskstreamer will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

You must immediately notify Taskstreamer of any unauthorized use of your account or any other breach of security. Taskstreamer will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. You agree that all information you provide to register with the Website or otherwise is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy. We have the right to disable your account by any identifier at any time in our sole discretion if, in our opinion, you have violated any provision of these Terms of Service or have otherwise engaged in conduct that is offensive to us, the Website or the Services.

By creating an account, you agree that we may send you periodic product updates and other communications, which are considered part of the Services and your account, which you may not be able to opt-out from receiving.

Responsibility of Users of the Website, Products, and/or Services

Your access to, and all of your use of the Website, Products, and/or Services must be lawful and must be in compliance with these Terms, and any other agreement between you and Taskstreamer.

When accessing or using the Website, Products, and/or Services, you must behave in a civil and respectful manner at all times. We specifically prohibit any use of the Website, Products, and/or Services, and you agree not to use the Website, for any of the following:

  • Engaging in conduct that would constitute a criminal offense, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted internet protocol;
  • Communicating, transmitting, or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  • Communicating, transmitting, or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  • Communicating, transmitting, or posting material that infringes on any other intellectual property, privacy or publicity right of another;
  • Attempting to interfere in any way with the Website, or our networks or network security, or attempting to use our Website to gain unauthorized access to any other computer system;
  • Accessing data not intended for you, or logging on to a server or account, which you are not authorized to access;
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization (or succeeding in such an attempt);
  • Attempting to interfere or interfering with the operation of the Website, Products, and/or Services, or our provision of Services to any other users of the Website, our hosting provider or our network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding”, “mail bombing” or “crashing” the Website.

In addition, if you operate an account, contribute to an account, post material to the Website, post links on the Website, or otherwise make material available by means of the Website (any such material, "Content"), you are solely responsible for the content of, and any harm and damages resulting from that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:

  • the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
  • if your employer has rights to intellectual property you create, you have either (a) received written permission from your employer to post or make available the Content, including but not limited to any software, or (b) secured from your employer a written waiver as to all rights in or to the Content;
  • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
  • the Content is not spam, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third-party sites, or to further unethical or unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
  • the Content is not obscene, libelous, hateful or racially or ethnically objectionable, and does not violate the privacy or publicity rights of any third party.

We reserve the right to access, read, preserve and disclose any information provided through the Website or in connection with the Services that we reasonably believe is necessary or desirable to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce these Terms of Service, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) respond to user support requests, or (e) protect the rights, property or safety of Taskstreamer, our users and the public.

If you delete Content, Taskstreamer will use reasonable efforts to remove it from the Website and our servers, but you acknowledge that caching, backups or references to the Content may not be made unavailable to the public immediately.

Taskstreamer will regularly make backups (backup copies) to secure an optimal running of the tool; this will also backup user-generated and thus saved content on the Services. In addition, Taskstreamer is entitled to create backups that are to be archived and kept for a period of 12 months. Should the legal regulations require a longer archiving period, the archiving process will comply with these regulations. After this period the copies will be either deleted or kept to the sole discretion of Taskstreamer. You are obliged to regularly save or backup data created by or saved by the user while using our Website or Services, either analogically or digitally.

You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. Taskstreamer shall take reasonable precautions to prevent the transmission of harmful content from its technology systems to your technology systems.

Taskstreamer disclaims any liability for any harm or damages resulting from your access or use of the Website, Products, and/or Services, or access or use of non-Taskstreamer websites.

Taskstreamer has the right (though not the obligation) to (a) refuse or remove any Content that, in our reasonable opinion, violates any Taskstreamer policy or is in any way harmful or objectionable, or (b) terminates or denies access to and use of the Website, Products, and/or Services, to any person for any reason, in our sole discretion.

Fees and Payment

We charge fees for the use of certain features or aspects of the Services, which are described with those features and services. These fees are subject to change at any time. You agree that we may charge your payment account and that you will pay the applicable fees assessed to your account for the Services you have purchased.

Payments will be due as of the first day you sign up for a Product and/or Services, and will cover an annual or monthly period, as indicated when signing up. Configurations and prices of the Website, Products, and/or Services are subject to change at any time, and Taskstreamer shall at all times be entitled to modify configurations, fees, prices and quotations, provided that no price changes shall be made applicable to you during a subscription term, and shall only take effect after Taskstreamer and you have agreed upon an extension, upgrade or renewal of the subscription term.

Taskstreamer uses Paddle as a third-party Payment Processor. We (may) accept all payment methods that are provided by Paddle. This includes major credit cards and PayPal. We reserve the right to exclude payment methods to our sole discretion. Please note that any payment terms presented to you in the process of using or signing up for paid Services are deemed part of this Agreement. Taskstreamer uses Paddle as a third-party Payment Processor to bill you through a payment account linked to your account on the Services (your "Billing Account") for use of the paid Services. The processing of payments may be subject to the terms, conditions and privacy policies of the Payment Processor in addition to this Agreement. We are not responsible nor liable for any errors by the Payment Processor. By choosing to use paid Services, you agree to pay us through the Payment Processor, all charges at the prices then in effect, for any use of such paid Services in accordance with the applicable payment terms and you authorize us, through the Payment Processor, to charge your chosen payment method. We reserve the right to correct any errors or mistakes that it makes even if it has already requested or received payment. All mentioned fees are without applicable VAT taxes. According to Dutch and European tax law we will add appropriate and necessary taxes to the fees billed to your account.

You must cancel your subscription before your billing period renews to avoid the billing of the next period’s fees to your account. You will not receive a refund for any partial billing period cancellation.

Some Services may start with a free trial. If you have (or someone in your company has) used those Services previously, you may not be eligible to receive a free trial. Taskstreamer will not charge your account during the free trial period. When a trial period ends, your account will revert into a read-only version of the Services where you can access your account for 30 days, unless you enter into a paid subscription for the Services prior to the end of the trial period or during the 30 days read-only period to prevent the loss of (access to) any content you may have submitted.

Your Representations

You represent and warrant that (a) you have the necessary power and authority to enter into these Terms of Service (if you are agreeing to these terms on behalf of your employer or other entity, you represent and warrant that you have full legal authority to bind your employer or such entity to these Terms of Service) and (b) your use of the Website and the Services will be in strict accordance with these Terms of Service, the Privacy Policy and all applicable laws and regulations (including, without limitation, any local laws or regulations in your country regarding online conduct and acceptable content and the transmission of personal data to our data centers (located throughout the world where we see fit) from the country in which you reside) and will not infringe, violate or misappropriate the rights of any person or third party.

Notwithstanding the above, (a) you agree that Taskstreamer may identify you (or your company and use your company’s logo) on the Website and in marketing materials to identify you or your company as a user of the Services, and you hereby grant Taskstreamer a non-exclusive, royalty-free license to do so on the Website or in any media now or later developed in connection with any marketing, promotion or advertising of the Website or the Services, and (b) if you provide suggestions, ideas, feedback, or recommendations to us regarding the Website or the Services (“Feedback”), we will be free to use, disclose, reproduce, license or otherwise distribute, and exploit such Feedback as we see fit, without any obligation or restriction of any kind to you.

Termination

You may terminate your account at any time by providing notice of termination to us. We reserve the right to terminate or suspend your account or your access to any or all portions of the Website or the Services at any time, if, in our opinion, you have violated any provision of these Terms of Service or have otherwise engaged in conduct that is offensive or detrimental to us, the Website, or the Services. Upon termination, all rights and licenses granted to you in these Terms of Service immediately end. If your account or access to the Website or the Services is terminated or suspended because you violated these Terms of Service, you will not be entitled to any refund of any fees nor will any fees be credited or reimbursed to you in any form and you will have no further right to access any of the foregoing or your account.

Refund Policy

If you cancel part way through a month, quarter, or year, you will retain account access until the end of the billing cycle. Once your subscription terminates, your account will move to a read-only account, and you will be able to access the data associated with your account for 30 days but will not be able to use the data in connection with the Services. You will not be charged again and no refunds will be given for the remaining paid-up time.

There will be no refunds or credits for partial periods of service or refunds for months unused, nor can we append “un-used time” to your account should you wish to reactivate in the future.

Intellectual Property Rights

The Website, the Services, and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Taskstreamer, its licensors or other providers of such material and are protected by Dutch and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms of Service permit you to use the Website and the Services only for your own personal or business use. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Website, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your web browser for display enhancement purposes.

You must not:

  • Modify copies of any materials from the Website.
  • Use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text.
  • Delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Website.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Service, your right to use the Website and the Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Taskstreamer. Any use of the Website or Services not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark and other laws.

Copyright Infringement

As Taskstreamer requires others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by the Website violates your copyright, you are encouraged to notify Taskstreamer. Taskstreamer will, as it is able, respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In order to bring infringing material to our attention, you must provide our DMCA Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyrighted work; (b) an identification of the copyrighted work and the location on the Website of the allegedly infringing work; (c) a written statement that you have a good faith belief that the disputed use is not authorized by the owner, its agent or the law; (d) your name and contact information, including telephone number and email address; and (e) a statement by you that the above information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf.

In the case of a user who may infringe or repeatedly infringes upon the copyrights or other intellectual property rights of Taskstreamer or others, Taskstreamer may, in its discretion, terminate or deny access to and use of the Website, Products, and/or Services. In the case of such termination, Taskstreamer will have no obligation to provide a refund of any amounts previously paid to Taskstreamer to any person in respect of any such termination.

Trademarks

The Taskstreamer name, logo and all related names, logos, product and service names, designs and slogans are trademarks of Taskstreamer or its affiliates or licensors. You must not use such marks without the prior written permission of Taskstreamer.

Changes to the Services or the Website

The configurations and specifications of the Website, including without limitation all content there available, the Products, and the Services may be amended and/or updated from time to time, at the sole discretion of Taskstreamer. The content is not necessarily complete or up-to-date. Any of the material on the Website or the Services may be out of date at any given time, and we are under no obligation to update such material.

You are bound by any such changes or updates, unless such changes materially diminish the functionality and value of the Website, Products and/or Services.

Information About You and Your Visits to the Website

All information we collect on the Website is subject to our Privacy Policy. By using the Website or the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Use of Third-party Content and Materials

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.  The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Taskstreamer disclaims any responsibility for any harm and/or damages resulting from the use or downloading of postings of other parties on the website.

Content Posted on Other Websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which taskstreamer.com links, and that link to Usabilla.com. Taskstreamer does not have any control over those non- Taskstreamer websites and webpages, and is not responsible for their contents or their use. By linking to a non- Taskstreamer website or webpage, Taskstreamer does not represent or imply that it endorses such website or webpage.

Limitation of Warranties of Taskstreamer, Its Suppliers and Its Licensors

Taskstreamer warrants to Taskstreamer customers of paid products and/or services, provided that such customers have paid all fees due, and are not otherwise defaulting any obligations towards Taskstreamer, an availability of the Products and/or Services (“uptime”) of ninety-eight percent (98%) per month. If for a reason solely attributable to Taskstreamer the uptime is not met, Taskstreamer will credit you as “liquidated damages” if the Products and/or Services are not accessible in violation with the uptime. 50% of your fee for that month when uptime met, is between 95% and 98% and 100% of your fee for that month when uptime met, is below 95%. You agree that it would be difficult to determine the amount of damages that will be suffered by you if the uptime will not be met. You also agree that the above compensation schedule will result in liquidated damages that bear a reasonable proportion to the probable loss and the amount of your actual loss. The aforementioned liquidated damages shall be the sole and exclusive remedy in the event the uptime has not been met by Taskstreamer. However, if the Products and/or Services are not available to you for a reason solely attributable to Taskstreamer for a continuing period of five (5) days or more, you may terminate your agreement in writing with immediate effect, and you may request return of fees paid by you related to the unavailable Products and/or Services, pro-rata the remaining unused term of your agreement.

Taskstreamer and its licensors make no warranties or representations whatsoever with respect to the Website, Products, and Services, or any linked site or its content, including the content, information and materials on it or the accuracy, completeness, or timeliness of the content, information and materials. We also do not warrant or represent that your access to or use of the Website, Products, and/or Services, or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that the Website, Products, and/or Services, or any linked site is free of computer viruses or other harmful components. We assume no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your use of the Products or Services, or your access to, use of, or browsing of the Website, or your downloading or uploading of any Content from or to the Website. If you are dissatisfied with the Website, your sole remedy is to discontinue using the Website.

No advice, results or information, whether oral or written, obtained by you from Taskstreamer, or through the Website, shall create any warranty not expressly made herein. Taskstreamer does not necessarily endorse, support, sanction, encourage or agree with any content or any user content, or any opinion, recommendation, content, link, data or advice expressed or implied therein, and Taskstreamer expressly disclaims any and all liability in connection with user content and any other content, materials or information available on or through the Website, Products, and/or Services, created or provided by users or other third parties.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

Limitation of Liability of Taskstreamer, its Suppliers and its Licensors

Under no circumstances shall any party, its subsidiaries and affiliates, their respective directors, officers, employees or agents, and other representatives, be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits and business interruption, whether in contract or in tort, including negligence, arising in any way from the use of the Website, Products, Services, and/or the Contents thereof, or of any hyperlinked website even if such party is expressly advised of the possibility of such damages. With the exception of damages related to legally proven or admitted intellectual property infringement caused by Products and/or Services as delivered by a party without any third-party content, in no event shall a party’s liability exceed the total sums received by Taskstreamer from you during the twelve (12) month period immediately prior to the date the damages first occurred.

Your Representations and Warranties

You represent and warrant that your use of the Website, Products, and/or Services will be in accordance with any agreement between you and Taskstreamer, the Taskstreamer Privacy Policy, these Terms, and with any applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside, and with any other applicable policy or terms and conditions.

Indemnification

Subject to the limitations set forth herein, the Parties agree to defend, indemnify, and hold each other harmless, including its subsidiaries and affiliates, their respective directors, officers, employees or agents, and other representatives, from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys’ fees and court costs), arising out of, relating to or in connection with (a) a material violation of these Terms, or any agreement between the Parties, or (b) any allegation that any information or material (including any Content) violates any rights of any third party.

You understand and agree that, by using the Products and/or Services, you are solely responsible for any data, including personally identifiable information, collected or processed via our Products and/or Services. You will defend, indemnify, and hold Taskstreamer harmless, without any limitation, for all damages in connection to (alleged) violations of any privacy laws through the use of the Products and/or Services under your account.

Governing Law and Jurisdiction

All matters relating to the Website, the Services, or these Terms of Service and any dispute or claim arising therefrom or related thereto shall be governed by and construed in accordance with the Dutch law.

Any legal suit, action or proceeding arising out of, or related to, these Terms of Service, the Website or the Services shall be instituted exclusively by the Dutch Courts in Utrecht, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Service in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability

No waiver of by Taskstreamer of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Taskstreamer to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

Entire Agreement and Assignment

These Terms of Service, our Privacy Policy and any other written Service Agreement (or similar agreement) executed by you and Taskstreamer constitute the sole and entire agreement between you and Taskstreamer with respect to the Website and the Services, and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and the Services. You may not assign your rights under these Terms of Service without our prior written consent. These Terms of Service will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.

Your Comments and Questions

This website is operated by Taskstreamer BV, a Dutch limited liability company, located at Kamerdalseberg 41, 3835 CM, Amersfoort, Utrecht, the Netherlands. Please contact us if you have any comments or questions regarding these Terms of Service.

Last Modified: August 26, 2019

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